Shipping policy

 

5. ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you should receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.

Your order is accepted when we confirm that your products have been dispatched, or otherwise expressly confirm acceptance.

We reserve the right to refuse or cancel an order where:

  • A product is unavailable;
  • There is an obvious pricing or product description error;
  • We reasonably suspect fraudulent or unauthorised activity;
  • We are unable to fulfil the order; or
  • There has been an error in the order or payment process.

If we cancel an order after payment has been taken, you will receive a full refund.

6. PAYMENT

Payment must be made using one of the payment methods available at checkout.

Payment must be successfully authorised before an order can be processed.

We do not store your full payment card details. Payments are processed through our third-party payment providers.

By placing an order, you confirm that you are authorised to use the payment method provided.

7. DELIVERY

We aim to dispatch orders within the timeframe stated on the relevant product page or during checkout.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, adverse weather, strikes or other unforeseen events.

Any applicable delivery charge will be displayed at checkout before payment.

You are responsible for providing an accurate delivery address. SKREEMR cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address supplied by you.

If your order appears to have been lost or significantly delayed, please contact us at Lewkendesign@gmail.com and we will investigate this with the relevant delivery provider.

Unless otherwise agreed, goods will be delivered without undue delay and within the period required by applicable consumer law.

8. INTERNATIONAL ORDERS

Where international delivery is available, additional delivery charges may apply.

Customers outside the UK may be responsible for customs duties, import taxes or other charges imposed by their country.

These charges are outside SKREEMR's control and are the responsibility of the customer unless otherwise stated at checkout.